Terms of sale

01Scope

Starphone Parts Limited, body corporate registered in Hong Kong, Business Registration No. 62368329, registered address Unit G, 15/F, TAL Building, 49 Austin Road, Kowloon, Hong Kong SAR. Email: sstarphonepartshk@gmail.com. Phone: +33 7 60 76 82 06.

These terms apply to all sales of goods and services by Starphone Parts Limited to business customers. They form the contract together with our quotation and the pro forma invoice or sales contract. If they conflict, the sales contract prevails. Your own purchase conditions apply only if we accept them in writing.

02Business customers only

We sell exclusively to companies and professionals acting for business purposes. By ordering, you confirm that you are a registered business and that the goods are intended for resale, professional use or incorporation into your own products.

03Quotations and orders

Quotations are valid for 15 days and specify the products, quantities, unit prices, currency, Incoterm and lead time. An order is binding once we confirm it in writing and receive the deposit. Changes after confirmation require our written agreement and may affect price and lead time.

04Prices

Prices are stated in USD, EUR or HKD according to the quotation, under the Incoterm stated (Incoterms 2020). Unless the Incoterm is DDP, import duties, taxes and customs clearance at destination are paid by the buyer.

05Payment

• Payment is made by bank transfer to the business account of Starphone Parts Limited indicated on our pro forma invoice.
• Standard terms: 30% deposit on order confirmation, balance before shipment, after the inspection report is sent to you.
• Payments must come from the buyer named on the invoice. We refuse cash and third-party payments.
• Goods remain our property until paid in full.

06Delivery

Delivery dates are estimates given in good faith. Risk passes to the buyer as defined by the agreed Incoterm. Details are set out in our shipping policy.

07Inspection and conformity

Goods are inspected before shipment according to AQL sampling (ISO 2859-1) unless you waive inspection in writing. You must check goods on arrival and report any claim within the periods set out in our returns and refunds policy.

08Warranty

We warrant that the goods conform to the specification agreed in the sales contract at the time risk passes. The manufacturer's warranty, where one exists, is passed on to you. The warranty does not cover normal wear, misuse, improper installation or modification.

09Intellectual property

For private label or custom products, you guarantee that you own or are licensed to use the trademarks, designs and artwork you supply, and you indemnify us against third-party claims. We never produce goods bearing a trademark without the owner's authorisation.

10Compliance

You are responsible for ensuring that the goods can be lawfully imported and sold in your country. We may cancel any order that would breach sanctions, export controls or our compliance policy, and refund any amount received for it.

11Liability

Our total liability for any order is limited to the price paid for that order. We are not liable for indirect losses such as loss of profit, business or goodwill, except where the law does not allow such limitation. We are not liable for delays caused by events beyond our reasonable control, including carrier delays, customs inspections, strikes, natural events or public health measures.

12Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region. Disputes will first be discussed in good faith; failing agreement within 30 days, they will be submitted to the courts of Hong Kong.